Policy privacy

This Privacy Policy defines how lumi.com.ua collects, uses, stores and protects personal data of users who use our services or visit our website. We are obliged to ensure the confidentiality of your data and to comply with the current legislation on the protection of personal information.

Collection of information

We may collect the following types of data:

  • Personal information: Name, surname, e-mail, phone number, address, payment information, etc. (depending on the context of using our services).
  • Automatically collected information: IP address, browser type, operating system, cookies, time of site visit, pages you viewed.
  • Additional information: Other data you voluntarily provide through forms, surveys or other communication channels.

The purpose of using the information

We use the collected data to:

  • Providing and improving our services.
  • Processing inquiries, orders or transactions.
  • Sending important updates, marketing materials or surveys (with your consent).
  • Analysis of site efficiency and work optimization.
  • Ensure security and prevent fraud.

Transfer of data to third parties

We do not sell, transfer or disclose your personal information to third parties, except in the following cases:

  • To fulfill our obligations to you (e.g. transfer of data to payment systems).
  • As required by law or to protect our rights.
  • With your prior consent.